Refund Policy

At Meritroot, we strive to provide the best possible services to our students and customers. We understand that sometimes situations change, and you may need to request a refund. Please read our refund policy carefully.

Eligibility for Refund

Refunds are applicable only under the following conditions:

• Cancellation of course within 7 days of enrollment.
• Failure to provide promised services due to unforeseen circumstances.
• Technical issues that prevent access to the course, unresolved within 48 hours.

Non-Refundable Scenarios

Refunds will not be granted under the following circumstances:

• Partial usage of course materials or services.
• Non-compliance with course policies or rules.
• Change of mind or lack of interest after course access.

Refund Process

To initiate a refund, please follow these steps:

1. Contact our support team at info@meritroot.com within the eligible time frame.
2. Provide your order ID and a detailed explanation of your refund request.
3. Our team will review your request and process eligible refunds within 7–10 business days.

Important Notes

Refunds will be credited to the original payment method. Any transaction fees incurred during the payment process are non-refundable.